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标题: 这是什么意思啊,他们客服给我回复的。 [打印本页]

作者: wangxuebin    时间: 2009-9-22 08:47
标题: 这是什么意思啊,他们客服给我回复的。
Support Staff Response
According to a third party look up your domain is currently pointing to a third parties nameservers. You will need to update the nameservers on your domain to ns25.domaincontrol.com and ns26.domaincontrol.com. You will need to contact your domain registrar to make these updates.
作者: MaYi    时间: 2009-9-22 09:41
你的域名现在的DNS为第三方的 ,你需要修改你的DNS提供商为:ns25.domaincontrol.com和ns26.domaincontrol.com 。
作者: wangxuebin    时间: 2009-9-22 09:49
意思是让我把解析服务器:改成他们提供的ns25.domaincontrol.com和ns26.domaincontrol.com?这个跟ftp有关系吧。我ftp登录不进去。
作者: MaYi    时间: 2009-9-22 09:55
标题: 回复 3# 的帖子
是的。 是要你将DNS改成他们的。
你FTP是用域名的么?如果是,应该就是这个问题
作者: cpuer    时间: 2009-9-22 11:17
标题: 回复 4# 的帖子
ftp用IP就可以了吧。
作者: MaYi    时间: 2009-9-22 12:24
标题: 回复 5# 的帖子
FTP是可以用IP的..
所以问他FTP是不是用的域名。
如果这样,DNS没设置好,FTP是不能用域名访问
作者: cpuer    时间: 2009-9-22 13:21
标题: 回复 6# 的帖子
额。
作者: wangxuebin    时间: 2009-9-22 17:42
哈哈。我ftp一向用ip登录的。不过现在我已经把域名换成他们给提供的DNS了,什么时候能effective啊。郁闷。。。。太耽误时间了。。Below:
Preview DNS:        Pending Setup
Nameserver(s):       
ns25.domaincontrol.com
ns26.domaincontrol.com
A Record:        97.74.144.60(Your site is Live)
作者: cpuer    时间: 2009-9-22 18:43
标题: 回复 8# 的帖子
Pending Setup

等啊等。
作者: wangxuebin    时间: 2009-9-23 09:37
标题: 大家帮我看下吧,什么情况呢?
Dear Jane,

I show the hosted domain is currently yiwang123.com.cn. I show this domain is pointing to the right DNS and resolves when accessed from here.

If you still can not access yiwang123.com.cn you can use the steps below to run a trace to the domain name.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>

NOTE: The command prompt window may show different text than the above. However, that will not affect this process.
At the prompt, enter the following:

tracert yiwang123.com.cn

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.

NOTE: Terminal uses a command-line interface. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic interface.
Once you have launched Terminal, enter the following to run the trace route:

traceroute yourdomainname.com [replacing yourdomain.com, with your domain]

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

In the event that you require further assistance with this matter, please feel free to respond with the following information and we will be happy to provide you with a callback to complete your support request.

Phone number:
Times available:
Time Zone:

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

Sincerely,

Amber P.
Online Support Team

Need help fast? You can find answers and connect with other customers at Go Daddy Community (http://godaddy.com/community).
作者: MaYi    时间: 2009-9-23 09:52
意思是OK了,要你试着访问   如果无法访问。打tracert yiwang123.com.cn 命令并将结果告诉他们
作者: wangxuebin    时间: 2009-9-23 09:57
标题: 好的。我保存成文本文件以附件的形式发给他们就行是吗?
好的。我保存成文本文件以附件的形式发给他们就行是吗?不过现在还打不开啊。昨天上午就换DNS了,现在确定我的IP没有被封了。
作者: wangxuebin    时间: 2009-9-23 10:00
标题: 我感觉这是不好的预兆了。
Microsoft Windows [版本 5.2.3790]
(C) 版权所有 1985-2003 Microsoft Corp.



C:\Documents and Settings\Administrator>cd..

C:\Documents and Settings>cd..

C:\>cd windows

C:\WINDOWS>tracert yiwang123.com.cn

Tracing route to yiwang123.com.cn [97.74.144.60]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     3 ms     9 ms     9 ms  121.22.39.181
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

C:\WINDOWS>
作者: MaYi    时间: 2009-9-23 10:00
1    <1 ms    <1 ms    <1 ms  10.2.1.200
2    14 ms     9 ms    22 ms  116.228.150.85
3    11 ms     9 ms     9 ms  222.72.255.9
4    10 ms    10 ms     9 ms  124.74.210.237
5    10 ms    11 ms    10 ms  61.152.86.2
6    11 ms    10 ms     9 ms  202.97.48.18
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.

被墙了吧?  202.97.48.18 是电信的主干类
作者: wangxuebin    时间: 2009-9-23 10:04
什么意思?能解决吗。?
作者: MaYi    时间: 2009-9-23 10:13
标题: 回复 15# 的帖子
从我的tracert 来看,路由6电信主干网。在电信主干网再往外就Request timed out了。
也就是说 “出国”的时候被封了,应该是你的IP被  G.F.W 墙了。
至于你的域名指向97.74.144.60。 确实是 GoDaddy的
作者: wangxuebin    时间: 2009-9-23 10:19
那这个怎么解决的?这是我最关心的相信你们也清楚的。
作者: MaYi    时间: 2009-9-23 10:22
最简单的方法,买个独立IP。
另外也能找GoDaddy换个IP,或换个主机。
作者: cpuer    时间: 2009-9-23 10:45
标题: 回复 18# 的帖子
也只能这样了,确实是被墙了。




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